About
Flochat is a no-code platform designed to help SaaS teams automate and enhance communications between their products and users. By utilizing AI and logic, it offers a bridge over communication gaps, handling diverse interaction needs without requiring code. Flochat supports user engagement throughout their lifecycle, automating workflows and unifying communication channels into a single omnichannel inbox. It boasts integration capabilities with over 20 services like Google Sheets and Shopify, aiming to enhance existing tools rather than replace them. Key features include a multi-channel automation system that manages user interactions across 15+ messaging channels, retention-driven AI to reduce churn, and universal chatbot deployment on platforms such as Facebook Messenger and Slack. A novel aspect of Flochat is its GitBook documentation synchronization for semantic AI responses. The tool allows users to create integrated environments with minimal effort and provides tools to build custom applications using a visual flow builder.
Competitive Advantage
Offers a no-code, integrative approach with extensive channel support unmatched by simpler automation tools.
Use Cases
Pros
- No-code platform for ease of use
- Wide integration with existing SaaS tools
- Comprehensive multi-channel support
- Focus on enhancing existing systems
Cons
- May require initial setup time
- Limited to SaaS-focused solutions
- Pricing complexity based on user scaling
- Can involve a learning curve
Tags
Pricing
Features and Benefits
Omnichannel Inbox
Flochat's omnichannel inbox combines all communication channels into a single view, enabling seamless user interactions.
Retention-driven AI
AI-assistants help reduce churn through proactive engagement and in-app support.
GitBook Integration
First chatbot synchronization with GitBook, for using documentation content in AI responses.
Multi-channel Automation
Automate interactions over 15+ messaging channels without code involvement.
Flow Builder
Visual tool for creating custom integrations and automations.
Integrations
Target Audience
Frequently Asked Questions
You'll remain on the free forever plan until deciding to upgrade.
You can cancel anytime via the dashboard billing area.
Yes, it can be used for as many clients as needed, with a 14-day free trial per workspace.
Additional users can be added at £7/mo per 1000 users via the billing panel.
Yes, using your own API key allows for managing usage limitations.
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