About
Hatchet is an AI-driven tool designed to streamline incident response for tier-1 services by automating triage, investigation, and remediation processes. This tool integrates with various observability platforms to ingest logs, codebases, and communication channels quickly, facilitating the rapid resolution of technical incidents. It can be deployed securely, both internally and externally, with features like self-hosted deployments, permissions management, audit trails, SSO, and version control enhancing data security.
Competitive Advantage
Seamless integration with major observability tools and secure on-prem deployment that prioritizes data privacy.
Use Cases
Pros
- Automates triage and investigation
- Real-time log analysis and code suggestions
- Self-hosted deployment for data security
- Supports major observability tools
Cons
- May require integration setup
- Targeted mainly at tier-1 services
- Potential learning curve for complex setup
- Relatively niche user base
Tags
Pricing
Features and Benefits
Automated Incident Triage
Automatically organizes and evaluates incidents for priority handling, reducing manual intervention and improving response times.
Log and Code Integration
Integrates with logs from platforms like AWS S3, CloudWatch, and DataDog to provide comprehensive issue analysis and fix suggestions.
Secure Self-hosted Deployment
Offers a self-hosted deployment option that enhances data security with no external data exposure and integration capabilities.
Integrations
Target Audience
Frequently Asked Questions
Hatchet is an AI tool that assists in incident response by reading logs and suggesting fixes.
By being self-hosted and utilizing technologies like Code Llama 2, Hatchet ensures 100% on-prem data training and zero telemetry.
Integrate it by configuring it within the system's entrypoint and pointing it to service log files.
Engineers need Hatchet to quickly resolve critical incidents and minimize downtime, which directly impacts financial loss.
Hatchet is ideal for tier-1 services, especially for Series B - D companies dealing with frequent on-call issues.
You might also like
AI-powered content creation and SEO optimization.
Generating and editing personalized AI images.
Creating realistic AI photoshoots.
Adding custom context to GPT for personalized completions.