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Graphlogic

Graphlogic

Building AI-powered text and voice bots for enhanced customer interactions.

Graphlogic

About

Graphlogic specializes in developing AI-powered conversational tools that transform customer service experiences through advanced text and voice bots. The platform offers a range of bots, including customer support, HR management, and outbound marketing coordinators, all designed to work across multiple channels. These bots are equipped with features such as intent recognition, integration with CRM systems, and the ability to handle high-load requests with 24/7 availability. The service also allows for seamless integration into corporate systems, providing an orchestrated point of contact for both internal and external communications. Graphlogic supports its partners and users with a comprehensive range of tools and guidance to ensure successful deployment and scaling, leveraging its proprietary NLU and RAG pipelines, high-performance ASR, and custom AI developments.

Competitive Advantage

Offers flexible integration options and high-performance AI capabilities for comprehensive communication solutions.

Use Cases

Customer service automation
Mass candidate screening
HR process automation
Outbound marketing coordination
Corporate communication automation

Pros

  • High delivery and containment rates
  • Multichannel support
  • Seamless CRM integrations
  • Custom AI capabilities

Cons

  • May require technical setup
  • Dependence on integrations
  • Possible latency in high-traffic scenarios
  • Limited language model customization

Tags

Conversational AICustomer SupportHR AutomationVoice BotsText Bots

Pricing

Unknown

Features and Benefits

Omnichannel Availability

Provides 24/7 availability across channels like WhatsApp, Telegram, and web platforms.

4/5 uniqueness

Integrations with Corporate Systems

Seamlessly connects with CRM and HR systems for efficient workflow automation.

5/5 uniqueness

Custom AI Development

Offers opportunities for custom research and development of specific AI models.

5/5 uniqueness

Conversational Analytics

Monitors and analyzes bot interactions to provide actionable insights.

3/5 uniqueness

Interactive Broadcast Notifications

Enables sending of personalized service and marketing notifications across different channels.

4/5 uniqueness

Integrations

WhatsApp
Telegram
Jivo
Webim
SAP
1C
Bitrix24
360dialog
Chat2Desk
Jira
Slack
RocketChat

Target Audience

Corporate entities requiring automated communication solutions

Frequently Asked Questions

Graphlogic offers customer support, HR management, and marketing bots.

Yes, Graphlogic bots can be seamlessly integrated with CRM systems.

Graphlogic services have an uptime guarantee of 99.9%.

Yes, Graphlogic is designed to handle thousands of requests in seconds.

The ASR latency is less than 300ms, with a WER of 8-15%.