About
Graphlogic specializes in developing AI-powered conversational tools that transform customer service experiences through advanced text and voice bots. The platform offers a range of bots, including customer support, HR management, and outbound marketing coordinators, all designed to work across multiple channels. These bots are equipped with features such as intent recognition, integration with CRM systems, and the ability to handle high-load requests with 24/7 availability. The service also allows for seamless integration into corporate systems, providing an orchestrated point of contact for both internal and external communications. Graphlogic supports its partners and users with a comprehensive range of tools and guidance to ensure successful deployment and scaling, leveraging its proprietary NLU and RAG pipelines, high-performance ASR, and custom AI developments.
Competitive Advantage
Offers flexible integration options and high-performance AI capabilities for comprehensive communication solutions.
Use Cases
Pros
- High delivery and containment rates
- Multichannel support
- Seamless CRM integrations
- Custom AI capabilities
Cons
- May require technical setup
- Dependence on integrations
- Possible latency in high-traffic scenarios
- Limited language model customization
Tags
Pricing
Features and Benefits
Omnichannel Availability
Provides 24/7 availability across channels like WhatsApp, Telegram, and web platforms.
Integrations with Corporate Systems
Seamlessly connects with CRM and HR systems for efficient workflow automation.
Custom AI Development
Offers opportunities for custom research and development of specific AI models.
Conversational Analytics
Monitors and analyzes bot interactions to provide actionable insights.
Interactive Broadcast Notifications
Enables sending of personalized service and marketing notifications across different channels.
Integrations
Target Audience
Frequently Asked Questions
Graphlogic offers customer support, HR management, and marketing bots.
Yes, Graphlogic bots can be seamlessly integrated with CRM systems.
Graphlogic services have an uptime guarantee of 99.9%.
Yes, Graphlogic is designed to handle thousands of requests in seconds.
The ASR latency is less than 300ms, with a WER of 8-15%.
You might also like
Creating unit tests for code snippets or files.
Managing tasks and collecting insights.
Autodidact by Crystal Gillis is an AI-powered platform functioning as an AI University.
Formatting Python code focusing on PEP 8 compliance.