About
My AskAI is a tool designed to automate customer support by using AI agents that integrate seamlessly with existing support tools like Zendesk, Intercom, Gorgias, and Freshdesk. It offers the ability to automate up to 75% of support tickets by retrieving and delivering answers from your help documentation, Shopify store, or website. The AI agents are multilingual, capable of understanding 95+ languages, and provide features like intelligent handover to human agents and real-time business data access for resolving customer inquiries about orders, subscriptions, etc. Users can easily set up their AI agent in minutes without requiring developer assistance, with features to integrate live user data, identify knowledge gaps, and customize AI behavior to match brand tone. This solution seeks to save businesses significant amounts of time and resources by enhancing efficiency and accuracy in customer support operations.
Competitive Advantage
Provides affordable and easily integrable AI solutions that automate up to 75% of tickets while maintaining existing systems.
Use Cases
Pros
- Easy integration with existing tools
- Automates a majority of support tickets
- Multilingual capability
- No developer required for setup
Cons
- Might face integration issues with less common tools
- Potential language accuracy limitations
- Requires investment in tailored content
- May need human oversight for complex queries
Tags
Pricing
Features and Benefits
Seamless Integration
Integrates with existing customer support tools like Zendesk, Intercom, Freshdesk without requiring changes or disruptions.
Multilingual Support
Supports communication in 95+ languages to cater to diverse customer bases.
Knowledge Integration
Connects with help documentation, Shopify, and website to automatically fetch and update content.
Intelligent Handover
Facilitates smooth transition to human agents for unresolved queries, ensuring customer concerns are appropriately addressed.
Live Data Access
Provides real-time access to customer order details and business data for accurate query resolution.
Integrations
Target Audience
Frequently Asked Questions
$60/month for Essentials and $99/month for Pro.
Yes, it supports 95+ languages.
Yes, a 30-day free trial is offered with full access.
It integrates with Zendesk, Intercom, Freshdesk, Gorgias, and many others.
No, it can be set up without any developer assistance.
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