About
Sendbird provides a no-code platform for creating AI chatbots specifically designed to enhance customer service by automating routine tasks such as data collection, appointment booking, and handling common customer inquiries. Through six straightforward steps, users can set up chatbots, connect knowledge bases, customize appearances, test and publish them on their websites using integrations with platforms like WordPress, Wix, and Squarespace. This tool helps businesses reduce operational costs, increase sales, and improve efficiency and productivity by automating repetitive tasks, allowing human agents to focus on strategic tasks and customer engagement.
Competitive Advantage
Offers a highly scalable, user-friendly platform with seamless integrations and no coding requirement.
Use Cases
Pros
- No coding required
- Integrates with major platforms
- Enhances customer engagement
- Reduces operational costs
Cons
- Limited to predefined scenarios
- May struggle with complex queries
- Requires ongoing content updates
- Basic knowledge base needed
Tags
Pricing
Features and Benefits
No-Code Chatbot Creation
Allows users to create AI chatbots without any programming knowledge, simply by following a step-by-step process.
Knowledge Base Integration
Connects easily to a knowledge base for accurate, consistent responses using centralized information.
Customizable Appearance
Users can customize chatbot themes, colors, and message bubbles to match their brand.
Integrations
Target Audience
Frequently Asked Questions
Sendbird is designed to automate customer service tasks using AI chatbots.
Yes, you can start without cost, but additional features may require a subscription.
Sendbird supports AI engines like GPT-4, Claude 3.5 Sonnet, Llama-3, and Solar.
No, Sendbird is a no-code platform for easy chatbot creation.
You can integrate it with your website via WordPress or other platforms using provided plugins.
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