About
SendPulse offers a comprehensive chatbot builder that enables businesses to automate customer communication through various messaging platforms including Instagram, WhatsApp, Facebook Messenger, Telegram, and Viber. The tool allows users to set up auto-replies, manage sales pipelines, and provide 24/7 customer support using visually constructed chatbot flows. Leveraging OpenAI technology, SendPulse integrates AI response generation, AI chatbot flow generation, and AI speech recognition to enhance chatbot interactions with users. It also supports seamless integration of online payment systems, making chatbots an effective sales channel. Users can manage chatbots directly from their smartphones, use prebuilt flow templates, and customize message flows through a visual editor. SendPulse caters to different business needs by offering a free plan with limited features and a paid plan with extensive functionalities and subscriber capacity.
Competitive Advantage
Integrates multi-channel chatbot capabilities with AI functionalities in a user-friendly interface.
Use Cases
Pros
- Supports multiple messaging platforms
- Offers free and pro plans
- Integrates AI features with OpenAI
- Intuitive visual chatbot builder
Cons
- Advanced features in paid plans only
- May require technical setup
- Limited to specific messaging platforms
- Complex flows needed for detailed setups
Tags
Pricing
Who uses SendPulse?
Features and Benefits
Multi-Platform Support
Easily deploy chatbots across various messaging platforms such as Instagram, WhatsApp, Facebook Messenger, Telegram, and Viber from one integrated platform, streamlining communication efforts.
AI-Supported Automation
Use AI-based response generation and speech recognition technologies to create dynamic and personalized user interactions in chatbots.
Visual Chatbot Builder
A drag-and-drop interface that allows users to construct chatbot logic and design flows without needing to write code.
Payment System Integration
Integrate payment systems directly into chats allowing transactions to be completed within the chatbot interface, enhancing sales efficiency.
24/7 Customer Support
The platform enables chatbots to provide round-the-clock customer service, addressing common queries and tasks automatically.
Integrations
Target Audience
Frequently Asked Questions
Use the chatbot builder to set up flows on the desired platform by following the step-by-step guide in the editor.
Utilize the subscription widgets and tools in SendPulse to gather subscriber data effectively.
Yes, users can be redirected to different flows using the flow configuration tools.
You can create standalone chatbot flows in the editor without integrating triggers.
The bot's keyword recognition is case-insensitive.
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