About
Lyro AI Agent is an AI-powered chatbot designed to automate customer service by answering common questions and performing repeatable tasks, thereby freeing up about 70% of a support team's time. This tool integrates seamlessly with existing customer service platforms like Zendesk, Intercom, and Salesforce without requiring migration. Lyro can handle inquiries across multiple communication channels in various languages and provides instantaneous human-like responses, significantly reducing average response time from minutes to mere seconds. It's capable of learning and growing with a business, offering additional functionalities as needed, such as order status updates and product recommendations within Shopify. Lyro operates with a focus on privacy and data security by only using the support content provided by the business.
Competitive Advantage
Lyro AI provides highly specific responses based solely on company data, unlike many general-purpose AI chatbots.
Use Cases
Pros
- Reduces response times significantly
- Integrates with existing platforms without migration
- Multilingual support with human-like interaction
- Scalable with business needs
Cons
- Limited initial conversations for free
- Not available for certain industries
- Requires accurate support content for effectiveness
- Potential for incorrect responses without updates
Tags
Pricing
Features and Benefits
Instantaneous Multilingual Support
Handles communication in various languages with immediate response, significantly reducing average response times to under 6 seconds.
Seamless Integration
Connects effortlessly with platforms like Shopify, Zendesk, and Intercom, requiring no migration and retaining existing workflows.
Intelligent Learning and Adaptation
Learns and expands its capabilities as the business grows, adapting to new information and handling more complex inquiries.
Integrations
Target Audience
Frequently Asked Questions
Lyro is designed specifically for customer service, using only your data to generate responses, while ChatGPT is designed for general conversation and may provide less accurate responses.
No, but Tidio accounts start with 50 free Lyro conversations; more can be purchased with the Lyro plan.
A Lyro conversation is an interaction that includes at least one reply from the AI, regardless of the number of messages exchanged.
Lyro uses Claude (Anthropic AI), which follows best practices for data security and retention.
Yes, Lyro can answer complex questions in a human-like manner, beyond pre-defined scripts.
You might also like
The website offers a service that creates fully SEO-optimized, plagiarism-free articles with proper structure and detailed content.
Taiga is an AI coding mentor integrated into Slack, providing real-time feedback and guidance for software engineering learners.
Automating media workflows with AI video content analysis.
Translating AI-generated text into personalized content.