About
UChat is a comprehensive omni-channel chatbot platform designed specifically for small businesses. It facilitates seamless customer engagement across more than 12 social channels, including Facebook Messenger, Instagram, WhatsApp, and others. With a no-code drag-and-drop flow builder, businesses can quickly design and deploy chatbots without coding expertise. UChat enables real-time customer interaction, product ordering through ecommerce integration, and centralized communication via a live chat inbox. Integrating AI, such as OpenAI/ChatGPT and Dialogflow, it enhances bot capabilities to provide personalized and relevant responses, improving customer support, sales, and marketing strategies. Available integrations and sophisticated broadcasting features make it a versatile tool in boosting sales and reducing operational costs, all while providing a delightful customer experience.
Competitive Advantage
A user-friendly no-code platform offering wide omni-channel capabilities and advanced AI integrations, optimizing customer interaction without technical complexity.
Use Cases
Pros
- No-code chatbot creation
- Seamless omni-channel deployment
- Robust AI integration
- Comprehensive ecommerce features
Cons
- Paid WhatsApp integration costs
- Complexity for novice users
- Limited without integrations
- Requires initial time investment
Tags
Pricing
Features and Benefits
Drag-and-Drop Flow Builder
Allows users to construct chatbots visually without any coding by simply connecting components.
Omni-Channel Deployment
Enables chatbots to be deployed across multiple channels like Facebook Messenger, WhatsApp, and Instagram using a single interface.
Built-in AI Integration
Integrates with AI services like OpenAI and Dialogflow for intelligent, personalized responses.
Integrations
Target Audience
Frequently Asked Questions
Yes, you can sign up for a 14-day full access trial.
You can upgrade to a paid plan or enjoy the free plan.
Yes, charges depend on the service provider, UChat doesn’t charge directly.
Yes, UChat is compliant with GDPR & HIPPA.
Yes, you can cancel your plan at any time via the billing section.
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