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UChat

UChat

Omni-channel chatbot platform for small businesses.

UChat

About

UChat is a comprehensive omni-channel chatbot platform designed specifically for small businesses. It facilitates seamless customer engagement across more than 12 social channels, including Facebook Messenger, Instagram, WhatsApp, and others. With a no-code drag-and-drop flow builder, businesses can quickly design and deploy chatbots without coding expertise. UChat enables real-time customer interaction, product ordering through ecommerce integration, and centralized communication via a live chat inbox. Integrating AI, such as OpenAI/ChatGPT and Dialogflow, it enhances bot capabilities to provide personalized and relevant responses, improving customer support, sales, and marketing strategies. Available integrations and sophisticated broadcasting features make it a versatile tool in boosting sales and reducing operational costs, all while providing a delightful customer experience.

Competitive Advantage

A user-friendly no-code platform offering wide omni-channel capabilities and advanced AI integrations, optimizing customer interaction without technical complexity.

Use Cases

Customer support automation
Sales funnel enhancement
Ecommerce transactions
Social media interaction
Customer data collection

Pros

  • No-code chatbot creation
  • Seamless omni-channel deployment
  • Robust AI integration
  • Comprehensive ecommerce features

Cons

  • Paid WhatsApp integration costs
  • Complexity for novice users
  • Limited without integrations
  • Requires initial time investment

Tags

ChatbotOmni-channelCustomer EngagementNo-codeAI-driven

Pricing

Freemium

Features and Benefits

Drag-and-Drop Flow Builder

Allows users to construct chatbots visually without any coding by simply connecting components.

4/5 uniqueness

Omni-Channel Deployment

Enables chatbots to be deployed across multiple channels like Facebook Messenger, WhatsApp, and Instagram using a single interface.

5/5 uniqueness

Built-in AI Integration

Integrates with AI services like OpenAI and Dialogflow for intelligent, personalized responses.

5/5 uniqueness

Integrations

OpenAI
Dialogflow
Facebook Messenger
WhatsApp
Instagram

Target Audience

Small business owners

Frequently Asked Questions

Yes, you can sign up for a 14-day full access trial.

You can upgrade to a paid plan or enjoy the free plan.

Yes, charges depend on the service provider, UChat doesn’t charge directly.

Yes, UChat is compliant with GDPR & HIPPA.

Yes, you can cancel your plan at any time via the billing section.

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