About
Voiceflow is an innovative platform that allows product teams to rapidly build chat and voice AI agents focused on enhancing customer support and beyond. Utilizing powerful customization tools and logic orchestration, it enables teams to answer questions and automate complex tasks without extensive coding. Voiceflow offers a no-code builder as well as developer tools and is designed to reduce common AI issues such as hallucinations while implementing guardrails for secure deployment. Additionally, it supports integration with various platforms to extend agent functionalities.
Competitive Advantage
Combines no-code with developer-focused tools for rapid AI agent development.
Use Cases
Pros
- Rapid deployment of AI agents
- Robust customization and control
- No-code and developer tools
- Scalable across teams
Cons
- Requires technical understanding to fully utilize
- Limited beyond customer support use cases
- Pricing can become high with scale
- Complex integration setup
Tags
Pricing
Who uses Voiceflow?
Features and Benefits
Customizable Chat and Voice Interfaces
Allows users to create human-like conversations through customizable chat and voice interfaces that integrate with existing customer support systems.
No-Code Builder and Developer Tools
Offers a comprehensive set of no-code builder tools alongside developer features for creating complex conversational logic without deep technical knowledge.
Integration with Existing Tech Stack
Seamlessly integrates AI agents with platforms such as Salesforce, Zendesk, and Shopify Plus, enhancing their capabilities significantly.
Integrations
Target Audience
Frequently Asked Questions
Billing is managed per workspace and is owned by the workspace Admin.
Pricing plans include Sandbox for free, Pro for $60/mo per editor, Team for $125/mo per editor, and Enterprise with custom pricing.
No individual student discounts, contact for educational institution offers.
Voiceflow allows agnostic adaptation to changing LLM and NLU technologies.
Integrations include Zendesk, Salesforce, Shopify Plus, and Snowflake.
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