BeeHelp: AI-Powered Chatbot for Customer Service
BeeHelp is designed to engage and assist customers around the clock with their inquiries about products or services, using advanced AI technology by ChatGPT. It is easy to set up, does not require a website, and caters to freelancers, companies, and government offices. This service is available for free with limited features or through a premium plan for advanced needs. Features include up to 10,000 FAQs and responses enhanced by GPT3 technology.
Key Features
AI-powered chatbot
customer support
automatic response
24/7 service
FAQ management
Pros
- Instantly improves user experience with AI responses.
- Reduces customer service workload.
- Enhances website engagement by retaining visitors longer.
- Increases conversions and sales.
- Tracks customer inquiries for better understanding.
Cons
- Free plan has limited features.
- Requires OpenAI API for advanced processed responses.
- Cost associated with premium plan usage.
- Limitations on question and answer length in free plan.
- Potential dependency on AI for customer interactions.
Frequently Asked Questions
What is BeeHelp?
BeeHelp is an AI-powered chatbot leveraging ChatGPT technology to provide 24/7 customer service by answering product and service-related questions.
What are CLASSIC and PROCESSED responses?
CLASSIC responses use GPT3 embeddings to match FAQs, while PROCESSED responses use ChatGPT to generate custom responses with higher quality answers.
Who can benefit from using BeeHelp?
Freelancers, companies, and government offices can benefit from providing 24/7 customer support, thereby reducing customer service workload.
How much does BeeHelp cost?
BeeHelp offers a free plan with limitations, and a premium plan priced at 0.01 EUR per processed response.
Is a website required to use BeeHelp?
No, BeeHelp provides a dedicated page for your chatbot, but it can also be integrated into an existing website.
