Dropchat - Create Customer Service Chatbots With AI

Dropchat - Create Customer Service Chatbots With AI
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Dropchat offers an intuitive, no-code interface to create custom chatbots for businesses. These chatbots can be embedded on websites to interact with customers by answering questions about the company’s products or services. Businesses can train the chatbots using various data sources like PDFs, YouTube videos, and web pages. Users can start a trial without signing up and enjoy several pricing plans. Features include the ability to escalate chats to either email or live agents for more complex queries. With plans starting from free and extending to a growth plan, Dropchat allows scalability in both features and usage.

Key Features

no-code platform
AI chatbot
customer service
website integration
data-driven chatbots

Pros

  • No-code interface for easy chatbot creation.
  • Compatible with multiple data sources like PDFs and YouTube.
  • Ability to escalate queries to emails or live agents.
  • Affordable pricing tiers with scalability.
  • Immediate start without sign-up for trial.

Cons

  • Limited features in the free plan.
  • Monthly message limits on all tiers.
  • Complex queries may require additional support.
  • Limited integration options.
  • Potential need for customization for advanced tasks.

Frequently Asked Questions

Is Dropchat free?

Yes, Dropchat offers a free plan where you can create two chatbots with up to 600 chat messages per month.

How does Dropchat work?

Dropchat allows users to create AI chatbots using a no-code interface and data sources like PDFs to answer customer inquiries. The chatbots can interact on websites and escalate issues to agents or email.

How can I make a chatbot with Dropchat?

You can create a chatbot using Dropchat's no-code interface by adding data sources such as PDFs and URLs. The platform guides you through building and integrating the bot on your website.

What are the benefits of using chatbots created with Dropchat?

Chatbots can handle customer inquiries about your products or services and escalate complex queries to live agents, improving customer service efficiency.

What pricing plans does Dropchat offer?

Dropchat offers several pricing tiers, starting with a free plan and moving up to $99 per month, offering more chatbots, message capacity, and features.

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