Hatchet - Your Intelligent Incident Response Partner
Hatchet is your intelligent incident response partner focused on resolving incidents in tier-1 services efficiently. Known as an AI companion, Hatchet processes observability data within seconds, swiftly triaging, investigating, and remediating issues to keep critical services robust. The tool reads logs, communication channels, and code to suggest code fixes. It's designed to be self-hosted, ensuring data security with permissions, audit trails, SSO, and version control. Hatchet can be integrated into various systems, ingesting logs from sources like S3 buckets, CloudWatch, and DataDog, helping on-call engineers 10x their workflows by automatically managing incidents and suggesting fixes. With a focus on data security and seamless integration, Hatchet works well for Series B-D companies dealing with noisy, critical services.
Key Features
Pros
- Fast incident resolution
- AI-powered triaging
- Secure, self-hosted deployment
- Integration with various log sources
- Automated code suggestions
Cons
- May not be suitable for non-tier-1 services
- Requires initial setup and integration
- Targeted mainly at Series B-D companies
- Potential complexity in configuration
- Limited to environments supporting Code Llama 2
Frequently Asked Questions
What is Hatchet?
Hatchet is an AI companion for managing incidents, capable of reading logs and suggesting code fixes to resolve issues quickly.
How do you triage & investigate pages?
Hatchet inspects logs from various sources such as S3, CloudWatch, and DataDog, and suggests investigation pathways and fixes during incidents.
How does Hatchet deal with data security?
Hatchet is self-hosted, ensuring data is processed on-prem with no telemetry, and uses Code Llama 2 for security.
How do I integrate Hatchet into my alerting system?
Integration involves calling Hatchet in your system's entrypoint and pointing it to the service's log file.
Why would I need Hatchet?
Hatchet improves incident response for on-call engineers by automatically triaging and investigating incidents, saving time and money during critical outages.
Is Hatchet right for me?
Hatchet is targeted at Series B-D companies managing tier-1 services facing noisy incidents.
What types of data sources can Hatchet handle?
Hatchet can process logs from various sources including S3 buckets, CloudWatch, and DataDog.
What are the deployment options for Hatchet?
Hatchet supports self-hosted deployments, offering control over data within a secured environment.
What industries could benefit most from using Hatchet?
Industries with tier-1 services such as finance or telecommunications, particularly where downtime costs are high.
What makes Hatchet secure?
Hatchet boasts 0 telemetry, operates within your VPC, and leverages version control, SSO, and audit trails for enhanced security.
