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Retell AI

Retell AI

Building and managing AI-driven voice agents for call operations.

Retell AI

About

Retell AI offers a comprehensive solution for creating, deploying, and managing AI-driven voice agents tailored to streamline call operations. The tool provides an intuitive interface for building custom voice agents through its voice AI API and agent builder, which ensures seamless integration with existing company databases. Users can test their agents with built-in LLM features to handle edge cases efficiently. Once deployed, these agents can manage phone calls, web calls, and SMS interactions, tracking success rates and user sentiment, thus optimizing the call operations workflow. With its multilingual support, integration capabilities with CRM and telephony systems, and advanced call transfer features, Retell AI enables enterprises to scale their call operations while maintaining compliance with rigorous standards such as SOC 2, HIPAA, and GDPR. The solution emphasizes scalability, offering reliable performance with an uptime of 99.99%, allowing businesses to handle millions of calls concurrently.

Competitive Advantage

Retell AI stands out with its robust compliance with industry standards and seamless integration with diverse telephony systems, empowering enterprises to manage call operations at scale efficiently.

Use Cases

Customer service automation
Debt collection calls
Lead qualification
Survey deployment
Appointment scheduling

Pros

  • Comprehensive AI agent toolkit
  • High-level compliance (SOC 2, HIPAA)
  • Seamless telephony integrations
  • Multilingual support

Cons

  • Pay-as-you-go pricing might increase costs
  • Requires initial technical setup
  • Complexity in custom configurations
  • Limited free trial available

Tags

Voice AICall ManagementAI AgentsTelephonyMultilingual Support

Pricing

Freemium

Features and Benefits

Auto-Sync Knowledge Base

Automatically syncs the AI agent with the company's knowledge base, removing the need for manual updates.

4/5 uniqueness

Multilingual Support

Enables voice agents to handle calls in over 18 languages, expanding global accessibility.

5/5 uniqueness

Batch Calling

Sends out hundreds of calls simultaneously without hitting concurrency limits, simplifying large-scale operations.

3/5 uniqueness

Integrations

Twilio
Vonage
Cal.com
n8n
GoHighLevel
OpenAI

Target Audience

Enterprise call operation teams

Frequently Asked Questions

Start by creating an account on the Retell dashboard, where each account comes with 60 minutes of free usage. Build a voice agent using custom tools and integrate it with your company’s data seamlessly.

Retell AI offers a pay-as-you-go model starting at $0.07 per minute, with options for enterprise plans with reduced rates.

Yes, Retell supports integration with any telephony system through SIP trunking.

You’ll need one engineer to integrate Retell AI with your systems and create a voice AI agent; setup takes a few hours to days.