MktBX - Expert AI Chatbots
MktBX provides an AI chatbot platform that allows users to create custom chatbots tailored to their specific needs. These chatbots are designed to help with tasks such as collecting leads, processing payments, providing customer service, and scheduling appointments. Unlike typical chatbots that rely on general training data, MktBX builds a custom Expert System based on a company's own knowledge and business rules, enhancing user experience by offering 24/7 personalized interactions. The platform showcases examples like the insurance agent Penelope, who can answer questions and promote products in a compliance-driven manner.
Key Features
AI chatbot
customer service
customization
lead collection
payment processing
appointment scheduling
Pros
- Customizable to specific business needs
- Operates 24/7 providing immediate answers
- Enhances user experience
- Utilizes company's own help documents
- Compliance-driven logic for business rules
Cons
- Limited to 20 question example for demonstration
- Requires setup of custom expert system
- Potentially complex for small businesses
- May depend on accurate existing documentation
- Specific rules needed for compliance
Frequently Asked Questions
What is the primary function of MktBX?
MktBX creates custom AI chatbots for tasks like customer service, lead collection, and payment processing based on a company's specific needs.
How does MktBX differentiate from regular chatbots?
Unlike regular chatbots, MktBX builds a custom Expert System using a company's own documentation and business rules, providing personalized 24/7 support.
Can the chatbots from MktBX operate outside regular working hours?
Yes, the chatbots are available 24/7 to offer immediate answers and interactions even during off hours.
What is an example use case provided by MktBX?
MktBX provides an example of an insurance agent chatbot named Penelope, designed to answer insurance questions and promote auto insurance compliance-drivenly.
Where is MktBX based?
MktBX is made in Ohio.
